Privacy handling for exchange and wallet service records.
This policy explains how Exorvia may collect, use, retain, and protect customer data connected to exchange requests, software wallet workflows, compliance review, and support correspondence.
Data we may process
Customer contact details, identity review materials, exchange request details, wallet addresses, transaction context, support records, device/browser data, and consent choices may be processed where required for service operation, fraud prevention, legal compliance, and customer support.
Use of data
Data may be used to review customer eligibility, handle exchange requests, support wallet workflows, maintain compliance records, prevent misuse, respond to lawful requests, and operate the website.
Retention
Records may be retained for the period required by applicable law, regulatory obligations, dispute handling, fraud prevention, and legitimate business records.
Contact
DIRE MONEY TRANSMITTER LLC, 9000 Renton Ave S Unit 1, Seattle, WA 98118-5059, United States. Phone: +1 206 235 4353. Email: support@exorvia.org.